Are your flowers real?
No. Our bouquets are made from high-quality artificial flowers that are designed to look realistic and stay beautiful for years without wilting.
How long do artificial flowers last?
With proper care, our artificial flower bouquets can last for many years, making them a beautiful keepsake for your home or a thoughtful gift.
Where do you ship?
We currently ship Australia-wide.
How long does it take to process my order?
Orders are usually prepared within 1–3 business days after payment has been received.
Processing times may be longer during busy periods such as Valentine's Day, Mother's Day, Christmas, and public holidays.
How much is shipping?
Shipping costs are calculated automatically at checkout based on your delivery address and the selected shipping option.
Can I return my order?
We do not accept returns or refunds for change-of-mind purchases.
If your order arrives damaged, faulty, or you receive the wrong item, please contact us within 7 days of delivery. We will assess your request in accordance with the Australian Consumer Law.
How do I care for my artificial bouquet?
To keep your bouquet looking beautiful:
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Dust it gently with a soft cloth or feather duster.
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Keep it away from prolonged direct sunlight.
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Avoid excessive moisture and humidity.
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Store it in a dry place when not in use.
Do the bouquets look exactly like the photos?
We make every effort to ensure our product photos accurately represent our bouquets.
Because each arrangement is carefully hand assembled, slight variations in flower placement, wrapping, ribbon, or decorative accessories may occur.
What payment methods do you accept?
We currently accept:
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Shopify Payments
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Visa
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Mastercard
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PayPal
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Apple Pay
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Google Pay
Additional payment methods may become available in the future.
How can I contact you?
If you have any questions, we're happy to help.
Email: hello@artiflorabyrose.com.au
We aim to respond to enquiries within 1–2 business days.